Health
Shouting, Cursing, and Threats: Increasing Aggression at Dentists
Dental practices in Brabant are facing rising aggression from patients, often stemming from financial difficulties or dissatisfaction with costs. Practice manager Miranda Bressers of Steenbergen in Oss reports implementing security measures like panic buttons and cameras after incidents involving threats and verbal abuse. Experts note that anger frequently targets reception staff due to billing issues, long wait times, or rigid scheduling, with some patients feeling entitled to free treatment due to supplementary insurance.
Ozetta summarises; the reporting is the newsroom's